How to deactivate a contact

Modified on Tue, 5 Apr, 2022 at 12:57 PM

It's not possible to delete a contact form GRATIS but you are able to deactivate a contact by following the steps outlines below.


*** Please note the Privacy tab is only visible if you go directly into a Contact rather than accessing the Contact via the Client ***





  • From the main GRATIS menu select the contacts module


  • Use the search contact box to locate the contact


  • Once the contact has been located click on the privacy tab


  • Untick 'Active' and click 'Save'




  • The contact will now be deactivated and will not show in the clients contacts within the clients profile or when searching for the contact.


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