How to deactivate a contact

Modified on Mon, 20 Apr at 3:45 PM

It’s not possible to delete a contact in GRATIS, but you can deactivate them, so they no longer appear in client records or search results.

Steps to deactivate a contact

  1. From the main GRATIS menu, select the Contacts module.
  2. Use the Select Contact box to locate the contact you want to deactivate.
  3. Click to open the contact.
  4. Untick the “Contact Active?” box.
  5. Click Save.

Once saved, the contact is deactivated. They will no longer appear when searching for the contact in the Contacts module or in the enquiries/bookings modules.

 


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