If a user reports that they are unable to connect to your client portal please ensure that the contacts profile in GRATIS has a default address added.
If the user doesn't have a default address this will prevent them from being able to log into the portal.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article