This report helps you monitor the response times of venues and suppliers to online enquiries, allowing you to quickly assess whether a particular venue has responded within the deadline set at the time the enquiry was sent.
Key Features:
- Response Time Tracking: See at a glance how long it took for venues/suppliers to respond to your enquiries, and whether they met the response deadline.
- Customizable Filters:
- Date Range: Choose the dates you wish to review.
- Enquiry or Arrival Date: Select whether you want to view results based on the enquiry date or arrival date.
- Venue/Supplier Filters: By default, the report will display all enquiries for all venues within your selected date range. However, you can filter the results by:
- Specific Venue or Supplier
- Hotel Group, Affiliation, and Ownership Group
How to Use the Report:
- Select Date Range: Choose the start and end dates for your report.
- Enquiry or Arrival Date: Choose whether to filter by Enquiry Date or Arrival Date.
- Preview: Click "Preview" to generate the report based on your selections.
- Reset: Click "Reset" to clear your filters and start over.
Exporting the Report:
You can export the results of the report to various formats, including Excel and CSV, by clicking the Save icon in the top-left corner of the screen.
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