How to change the payee name and/or address on a commission claim

Modified on Thu, 30 Oct at 12:50 PM



If you have been asked to change the payee name or payee address on a commission claim please follow the instructions below. We've used a supplier in this example but the same method applies to venues. 




  • Locate the venue or supplier in question by using the search function under the venue/supplier module and then click on the agent tab





  • At the bottom of the screen, you will see the payee details


  • Click the Copy button highlighted in the screenshot below



  • The Payee details will now be copied across to the boxes on the right under Agent Details



  • Change the Payee Name in the right-hand box 


  • Now click the checkbox that says 'Use these details on invoices/claims'



  • Scroll back up to the top of the page and click the green 'Save' button




  • The new Payee name will now appear on your commission claim.




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